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Lifeline



Baptist Health Corbin sponsors the Philips Lifeline Medical Alert program for elderly or disabled persons who are often alone, but wish to remain independent. Lifeline is a personal emergency response system designed for home use which makes sure help is available at the touch of a button 24 hours a day. 

Lifeline enables you to continue living your life the way you're most comfortable—at home, on your own, without jeopardizing your recovery and your independence.

How Does Lifeline Work?

Lifeline subscribers wear a small, wireless "HELP" button around their necks, or their wrist. When a subscriber needs help, he or she pushes the "HELP" button. The "HELP" button triggers the home unit, attached to the telephone, which automatically dials Lifeline's 24/7 Response Center. Note: if you have our Lifeline with AutoAlert option, you will get an added layer of protection, as your AutoAlert Help Button will automatically place a call for help if a fall is detected and you are unable to push your button. This enhanced service option can provide even greater peace of mind and confidence.

At the 24/7 Response Center, a trained staff person will:

  • immediately try to reach the subscriber over a loud speakerphone to learn what help is needed; and
  • send a previously identified responder (a relative, friend or neighbor) to help. If the subscriber can't be reached by speakerphone, a responder or an emergency unit is automatically sent.

Where Is Lifeline Available?

Baptist Health Corbin's Lifeline program serves a 50 mile radius around the hospital, including areas in Knox, Whitley, Laurel, Bell and Clay counties.

How Much Does Lifeline Cost?

Lifeline subscribers pay a one-time installation fee of $40. This fee is waived if paid with direct draft or credit card billing. This fee includes detailed instruction on the equipment and the use of the Personal Help button. With the help of Lifeline Central, a mock emergency signal is placed to show the subscriber how Lifeline works.

This flat fee includes 24-hour monitoring, repairs, battery changes and Personal Help button replacements as needed to maintain the equipment.

A second button for another subscriber in the same household is FREE.

Lifeline installations are done Monday through Friday. In most cases, installations can be done on the next working day after the order for service is received.

Monthly fees:

Traditional Lifeline service = $30.
Lifeline with AutoAlert = $40.
Lifeline wireless = $40.
Lifeline wireless with AutoAlert = $50.

When Should the "HELP" Button Be Worn?

Baptist Health Corbin recommends that subscribers wear their "HELP" buttons at all times, whether the subscriber is inside the home or outside in the yard. Because the "HELP" button is completely waterproof, it can even be worn in the shower or bath. Just remember that the button will only work within the range of the unit.

To Subscribe

To order Lifeline or make a referral, call 1-800-242-1306 ext. 4639. For more information about Lifeline, a free demonstration, or to subscribe, call Baptist Health Corbin at (606) 523-8774.